Gateway Service Alarm

Label for Alarm on MCS UI

Gateway Service Down

Text for Alarm on Log File

NODE_ALARM_SERVICE_GATEWAY_DOWN

Meaning

The gateway service has stopped running.

Resolution

Go to the node information page or the Services page in the Control System to check whether the gateway service is running. The warden will try three times to restart the service automatically. After an interval (30 minutes by default) the warden will again try three times to restart the service. The interval can be configured using the parameter services.retryinterval.time.sec in warden.conf. If the warden successfully restarts the gateway service, the alarm is cleared. If the warden is unable to restart the gateway service, see more troubleshooting information.