Gateway Service Alarm
- Label for Alarm on MCS UI
-
Gateway Service Down
- Text for Alarm on Log File
-
NODE_ALARM_SERVICE_GATEWAY_DOWN
- Meaning
-
The gateway service has stopped running.
- Resolution
-
Go to the node information page or the Services page in the Control System to check whether the gateway service is running. The warden will try three times to restart the service automatically. After an interval (30 minutes by default) the warden will again try three times to restart the service. The interval can be configured using the parameter
services.retryinterval.time.sec
inwarden.conf
. If the warden successfully restarts the gateway service, the alarm is cleared. If the warden is unable to restart the gateway service, see more troubleshooting information.