Troubleshooting Installation
If you are having difficulty bringing up the cluster, you have a number of options.
Difficulty bringing up the cluster seems daunting, but most cluster problems are easily resolved. For the latest support tips, visit the Ezmeral Data Fabric Community.
- Can each node connect with the others? For a list of ports that must be open, see Ports Used by HPE Ezmeral Data Fabric Software.
-
Is the Warden service running on each node? On the node, run the following command as root:
service mapr-warden status WARDEN running as process 18732
If the Warden service is not running, check the Warden log file,
/opt/mapr/logs/warden.log
, for clues. To restart the Warden service:service mapr-warden start
- The ZooKeeper service is not running on one or more nodes:
- Check the Warden log file for errors related to resources, such as low memory
- Check the Warden log file for errors related to user permissions
- Check for DNS and other connectivity issues between ZooKeeper nodes
- The
maprcli
program/opt/mapr/bin/maprcli
won't run- Did you configure this node?
- Instance Mismatch Node Alarm is raised
- Restart Warden to ensure that the number of file system instances is as configured.
- Permission errors appear in the log
-
Check that data-fabric changes to the following files have not been overwritten by automated configuration management tools:
/etc/sudoers
Allows the
mapr
user to invoke commands as root/etc/security/limits.conf
Allows HPE Ezmeral Data Fabric services to increase limits on resources such as memory, file handles, threads and processes, and maximum priority level
/etc/udev/rules.d/99-mapr-disk.rules
Covers permissions and ownership of raw disk devices
-
Before contacting your HPE support representative, collect your cluster logs by using the mapr-support-collect script.