Troubleshoot Hue Security Issues
To troubleshoot Kerberos security issues, enable the debugger by
changing the following setting in
the /opt/mapr/conf/env.sh
file:
# uncomment the following line to debug client kerberos issues
#MAPR_KERBEROS_DEBUG="-Dsun.security.krb5.debug=true -Dsun.security.spnego.debug=true -Djavax.net.debug=all"
Under the Hue installation directory,
check logs/runcpserver.log
for errors. Some
sample error messages are shown below.
Could not start SASL
If you see this message, try using renewable tickets:TypeError: TTransportException('Could not start SASL: Error in sasl_client_start (-1) SASL(-1): generic failure: GSSAPI Error: Unspecified GSS failure. Minor code may provide more information (Ticket expired)',) is not JSON serializable
Run
the kinit
command to generate a new ticket with a long running lifetime,
then restart the Hue webserver.Configuration Error
If you see this message, it means that the ticket generated by
the kinit
command from maprlogin
kerberos
was not copied
to /tmp/hue_krb5_ccache
:
Caused by: javax.security.auth.login.LoginException: Configuration Error - useTicketCache should be set to true to use the ticket cache /tmp/hue_krb5_ccache
This can happen when you generate a new ticket after the original ticket expires and forget to copy it into the ticket cache. Run the following command to copy the ticket into the ticket cache:
kinit -k -t /opt/mapr/conf/mapr.keytab -c /tmp/hue_krb5_ccache mapr/perfnode181.perf.lab@dev-maprtech
Password incorrect while getting initial credentials
This message (Password incorrect while getting initial
credentials
) appears when you create a keytab file, but try
to authenticate with a password. The act of creating a keytab
causes a new random key to be placed in the Kerberos database and
into the keytab file (/opt/mapr/conf/mapr.keytab
).
That key does not have a password associated with it, so you can
only authenticate using the keytab.
If you want to authenticate with a password, run
the cpw
command
in kadmin
instead of
the ktadd
command.