Support Bundle Contents

A support bundle consolidates the following diagnostic and configuration information from both the RHEL/Centos system and the HPE Ezmeral Runtime Enterprise software:

  • Container Platform data:
    • All of the logs described in Platform Logs.
    • SASL (Simple Authentication and Security Layer) logs
    • Container diagnostics and logs
    • Data Server and SASL logs
  • System data:
    • Hardware (hardware components and other BIOS information; dmidecode output)
    • Kernel modules (lsmod output)
    • System diagnostics (memory/BIOS)
    • Memory status
    • Package/YUM and Anaconda logs
    • Nagios configurations and log
    • Network/Open vSwitch (OVS) configurations and logs
    • Apache/httpd configuration and logs